Getting Started

How do I contact Sales?

If you are ready to explore how Unless can support your customer success goals, reaching the sales team is straightforward. You have several options to start a conversation, whether you prefer a direct email, a contact form, or an initial chat with the AI assistant.

Contacting the sales team

You can contact the Unless sales team through the following channels:

To help the team prepare relevant information and connect you with the right person, include a short description of your organization, your region, and your main use cases for AI in customer success.

What to expect after reaching out

Unless aims to respond to new contact requests within a few business days, and often sooner for urgent sales inquiries. When you get in touch, the team will follow up to understand your goals, show how Unless drives revenue, cuts costs, and improves satisfaction across the customer lifecycle, and agree on next steps.

Requesting a demo or pilot

If you would like to see the platform in action before making a decision, you can request a demo. Click the button on the contact page to book a free pilot or a discovery call. Most pilots launch within four weeks. During a pilot, Unless helps you select a high-value journey, connect your content and systems, train your team and your AI, and measure results such as deflection, satisfaction, and lifecycle impact.

Company details

Unless is a trade name of Rocket Launcher BV, based in Amsterdam, The Netherlands. For reference, the company’s registered address is:

Rocket Launcher BV
C. Kruyswijkstraat 31
1022 KJ Amsterdam
The Netherlands

The visiting address for the headquarters is:

Unless
Panamalaan 8-D
1019 AZ Amsterdam
The Netherlands

You can also reach the team by phone at +31 (0) 20 70 09 345.

Whether you are a potential customer, a partner, a reseller, or a system integrator, the same contact channels are available to you. Describe your company, target markets, and how you would like to combine your services with Unless so the partnership team can explore fit and partnership models.